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U.S. & CANADA
The support team is available for your assistance
between the hours of 08:30 ET and 18:00- ET, Monday - Friday.
Extended support hours with reduced staff are available until
20:00 ET. In addition, production support is available until
22:00 ET each business day and until midnight the last business
day of the month.
If you have questions, including information on our Holiday
Schedules, please contact your Interactive Data Pricing and Reference Data representative
at one of the following phone numbers:
Eastern Region Support - is responsible for queries from clients in the New England, Mid-Atlantic (including Washington DC), and Southern Coastal states; and from clients in eastern Canada, Bermuda, the Caribbean islands, and South America.
Tel: (781)687-8701
Fax: (781)687-8613
cseast@interactivedata.com
Western Region Support - is responsible for queries from clients in the Midwestern, Southern, Western, and Pacific Coast states (including Hawaii and Alaska); and from clients in western Canada.
Tel: (781)687-8702
Fax: (781)687-8613
cswest@interactivedata.com
Business Development Group - handles queries from all business-partner clients, including vendors.
Tel: (781)687-8704
Fax: (781)687-8613
redistribution@interactivedata.com
Network Operations & Security Group - provides you with all testing, implementation, and ongoing support of files delivered through electronic transmission.
Tel: (978)795-3600
Fax: (978)795-3740
nosg@interactivedata.com
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