Support Contacts

SUPPORT CONTACTS

The Client Liaison Group in Europe consists of three distinct teams offering a high level of service to both new and existing clients. All members of the Client Liaison Group in Europe are given intensive training both at the product and market levels, enabling them to better understand your business needs.

Each team speaks a variety of languages including French, German, Italian and Spanish.

The Data Analysis team is your first point of contact for raising queries and for discussion on the data content delivered to you each day. The team can be contacted by email on data.analysis@interactivedata.com.

Hours of operation: 08:00 - 17:30 GMT
Tel +44 (0) 20 7417 1200
Fax +44 (0) 20 7251 3260

The Service Design team can be contacted regarding service design and redesign as well as delivery issues and Focal Points testing. The team can be contacted by email on service.design@interactivedata.com.

Hours of operation: 0900- 1700 GMT
Tel +44 (0) 20 7417 1212
Fax +44 (0) 20 7251 3260

The Research Management team deals with bulk research requirements from both prospective and existing clients. All queries for this team should be referred to your Account Manager.